Personal

Personal

A consultant and practitioner of ITSM, Project Management, Process Improvement, ITIL capabilities and life-cycle, and IT Business Systems; I have over 15 years of experience within the IT industry, started my career as a computer technician, system administrator and subsequently played the roles of CIO, IT Consultant, Business Analyst, Project Manager, and Training Manager. I have delivered training initiatives, workshops and consultation on various subjects including Project Management, ERP & CRM, Business Analysis, ITIL V2 and V3 Track, COBIT, ISO20K, PMP to a number of leading private and public sector organizations in Australia, Malaysia, Hong Kong, Egypt, Qatar, Oman, Nigeria, Kuwait, Jordan, KSA and UAE.

Education

Education

I am graduated from Computer Science Academy in 1995, doing a Master Degree in IT field, I am holding a handsome number of certifications such as, Certificate IV in Training and Assessment, Certificate IV in Front-lineManagement, ITIL EXPERT, COBIT, PMP, ISO/IEC 20000 Consultant, Certified Business Professional (CBP), MCSE (with Honor among the first 5000 certified system engineers all over the world), MCSA, MCDBA, HDA, HDM, CISSP (Qualified), A+, Network+, Security+, Server+, Microsoft Certified Trainer (MCT), and Sales Expert (Entrasys). Also accredited trainer by HP, PeopleCert Group, EXIN, ITpreneurs, LCS, APMG, and Microsoft.

CERTIFICATES

CERTIFICATES

Experience

Experience

During my career I have planned, implemented, managed projects, trained staff and implemented systems at multinational organizations, for example:

  • Rio Tinto (Australia).
  • Treasure Department (Australia)
  • New Horizons (Australia)
  • Australian Institute for Commerce and Technology (Australia)
  • BHP Billiton (Australia)
  • Li & Fung (Hong Kong)
  • Huawei (EMEA)
  • HP (EMEA)
  • General Motors (Egypt)
  • Alcatel (Egypt)
  • BHP Bank (Nigeria)
  • Navitas (Australia)
  • New Horizons (UAE)
  • SABIC (KSA)
  • Armed Forces (UAE)
  • Police Headquarter (UAE)
  • Police Academy (Egypt)
  • Etisalat Telecom (UAE)
  • Alhilal Bank (UAE)
  • ADI Bank (UAE)
  • Syndicate of Engineers (UAE)
  • STC (Saudi Telecom)
  • Qapco (Qatar)
  • Aswaq (Qatar)
  • Oman Tel (Oman)
Contacts

Contacts

e: [email protected]
w: www.samelgawady.com

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